How to Back up Your Account

We recently improved the backup and restore flow to make it even easier for users to set up OneLogin Protect on a new mobile device. Now, your users can perform the initial backup by simply entering their email address and phone number to receive an SMS verification code that verifies that it is the user who has set up an account to do the backup.

For customers who already have OneLogin Protect installed on a mobile device, you can test out this feature for yourself!

    1. Navigate to Backup from the menu icon.
    2. Enter your email address when prompted–it can be your personal or corporate email. You will then need to set a master password. We recommend using a unique, complex password with a mix of digits, letters, and special characters. Then, enter a valid phone number to receive the SMS verification.
    3. Click Backup to start configuring the account, which will trigger the SMS verification to the phone associated with the number you previously entered.


Click Backup



Enter email and password


Enter a phone number for SMS verification

    1. Once you provide the code, all you need to do is click Verify. You have the option to resubmit the verification code at 30-second intervals if you don’t receive it. You will then see a screen where you can complete the backup. Then, save your unique QR code, which you will need to restore your account in the future.

Click VerifyRecovery Kit notificationAccount recovery method

 

    1. Every time thereafter when a user wants to backup their account, all they have to do is click Backup Now. That’s it!

 

Backing up the account